Last Updated: 01 December 2025

1. Return Eligibility

You may request a return if:

  • The product delivered is damaged or incorrect

  • The product is unused, sealed, and in its original condition

  • The request is submitted within 48 hours of receiving the product

2. Return Process

  • Contact us at: medieoslifesciences21@gmail.com

  • Provide order number, product photos, and reason for return

  • Once approved, we will arrange a reverse pickup

  • After inspection, a refund or replacement will be processed

3. Non-Returnable Products

  • Opened or used products

  • Hygiene, healthcare, and consumable items

  • Customized orders